Consumer Contracts Regulations 2013

Legal

Consumer Contracts Regulations 2013

Your cancellation rights and key information when buying services at a distance.

About these regulations

If you are a consumer buying services from us at a distance, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 may give you the right to cancel within 14 days.

Bespoke digital work

Custom website design, development, and related digital services are usually tailored to your business. If you ask us to start work during the cancellation period, you may lose the right to cancel once performance has begun, in line with the regulations and any written agreement.

How to cancel

If a cancellation right applies, email info@1stcalluk.com with a clear statement that you wish to cancel, including your name and the project or enquiry reference.

Our details

1st Call UK Web & Digital
The Old Coach House, 25 Noel Street, Nottingham NG7 6AQ
Email: info@1stcalluk.com
Telephone: 0115 845 0000

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